COVID-19 Update: Programs and Services as of March 24, 2020

Dear Sistering Community Members,

Thank you for your compassion and support of Sistering. As the COVID-19 pandemic spreads across the world, it is important that you know that our team of front line workers continues serving and protecting our participants 24 hours a day, 7 days a week. Due to the recent escalation of events and health directives, we have had to make a number of difficult decisions in regards to our programs and services available to our participants.

Site Relocation

To comply with the public health directive of maintaining 2 metres or more of physical distance, Sistering closed the Bloor Drop In location on March 24, 2020 and has relocated to the nearby Masaryk Cowan Community Centre ( 220 Cowan Ave) in Parkdale. The Parkdale site will allow for adequate physical distancing between staff and participants. The Drop In at 962 Bloor Street will re-open when the virus threat level has reduced. 

Given the complex mental health needs of many of our participants, we will unfortunately need to limit the number of participants who access the new space. In collaboration with our community partners, we will continue to assist all participants in finding adequate shelter, accessing services and getting the support they need.

Program Information

We are committed to maintaining the following programs at our new site:

Harm Reduction: Providing adequate access to supplies and support.

Medical Clinic: ICHA medical team will continue with virtual medical support.

Food Access: Preparing and distributing healthy meals and snacks daily.

Our Case Support and Parkdale teams will continue supporting clients remotely. We are also partnering with the Friendly Neighbour Hotline run by the University Health Network’s OpenLab. The hotline will help with deliveries of food and medicine to our senior participants, and is scheduled to start this week. All other programs have been suspended until further notice, including our Drop In program in Parkdale.

If you have any questions, please email me at

Thank you all for your support.


Shelley Nicholls  

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